Materials Performance

SEP 2018

Materials Performance is the world's most widely circulated magazine dedicated to corrosion prevention and control. MP provides information about the latest corrosion control technologies and practical applications for every industry and environment.

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Page 28 of 128

American Innovations A Pause for Reflection By Ed Kruft, President of American Innovations As we reflect on NACE's 75-year history, we can't help but examine our own. Having been in business for over 30 years, our company has a deep commitment to the corrosion engineering community and a bright vision for the future. That's our story in a nutshell. What's yours? In celebration of NACE's 75th anniversary, we invite you to join us in reflecting on three questions that we think are important for remembering who we are, where we've been, and how we can work together on preventing corrosion and safeguarding our communities as we begin living the next chapter of NACE history. How did you come to join the corrosion prevention community? Like many others—perhaps like you—American Innovations discovered the corrosion prevention industry quite like many great discoveries occur: accidentally. Our introduction to cathodic protection data management came when we discovered the similarities between meter reading technology and remote monitoring for cathodic protection. That was the beginning of Bullhorn ® remote monitors, which were one of our earliest products for the corrosion industry and are still considered an industry leader. From there, we focused exclusively on using technology to help with corrosion prevention through products like our PCS ™ compliance software, Allegro ™ field data computers, and MicroMax ® instruments product line. Why do you do what you do? We consistently receive positive feedback on the quality of our customer service (for a few examples, see aiworldwide. com/about/testimonials). This is encouraging because, ultimately, serving customers is why we exist. Yes, our interest is in applying technology in new ways, but we've 12211 Technology Blvd. Austin, TX 78727, USA Tel: 1 800-229-3404 Email: Web site: only succeeded in that if the men and women who work in the industry find our products useful. There's no better way to gauge this than by building meaningful connections with customers during each and every interaction, so that we can complement their expertise with our passion and technical insights. That's why we put our technical service engineers through NACE CP certifications, we maintain a regular presence at industry trade shows, and we organize customer-focused events each year. This approach has resulted in the development of over 100 products and professional services—many NACE award-winning—that allow us to continue serving customers by applying the latest technology to the corrosion industry. Recently, we've also added hands-on training to our professional services offerings, which provides yet another opportunity for us to connect with and serve our customers. What are your hopes for the future of our industry? Just as we can't develop meaningful products without connecting to customers, the industry can't move forward without first coming together. NACE is an important conduit for this connection. During the next 75 years, we hope to work with NACE—and NACE members like you—to contribute to the body of knowledge about corrosion data and technology. We also hope to develop products that will make collaboration easier using cloud-based technology and data visualization. We are starting down this path with our new Concentric ™ product line, GIS professional services, and mobile offerings. Going forward, we plan to grow these solutions with the goal of a future industry where technology provides solutions that enable faster decision making and allow stakeholders to collaborate in real-time. W W W.MATERIALSPERFORMANCE.COM SEPTEMBER 2018 A8

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